The company was started by the husband-and-wife team, Derek and Alexis Nelson, who forged their careers quite early on. Alexis spent 13 years in Business Administration and Derek spent 20 years in plumbing. They both later joined forces to start serving households in the Sunshine Coast, Vancouver B.C, and Bowen Island area as their plumbing repipe and custom renovation experts under Precise Plumbing & Heating Inc. They both believe that family comes first, and that’s how they treat their clients – like family. They take their clients’ projects like their own and they handle them with extreme care.
Derek is invested in excellence; he prides himself on a job well done. He has a specialty in completing repipe projects with the residence remaining occupied, keeping the surrounding areas clean and free of debris. Managing projects of that scale requires a skill and attitude that he carries into every job big or small. Derek takes on his customers projects like they are on his own house, with extreme care. When he isn’t working or with his family, you will find him fishing, or talking about fishing, and gardening as well. Derek loves everything outdoors which is one of the reasons why he and Alexis moved to the Sunshine Coast in 2019.

Alexis is our office manager ensuring our clients receive the upmost care in all their requests. She is dedicated to implementing systems in the company to make daily business operations run smooth and loves knowing everyone’s needs are taken care of. She has set our company up with amazing group benefits and reminds our employees that self-care is their first priority in life. Without taking care of the self-first, you can’t take care of anyone else. When not working, you will find Alexis hiking in the forest with Mercury, relaxing in nature, enjoying time with family and friends, swimming in the summer and skiing in the winter.

Recently, Derek and Alexis had their first child, Nova, a baby girl born in July 2020. They also have a furry member of the family, Mercury, their dog, who keeps life light-hearted and in the moment. Mercury is the team mascot and makes sure everyone is having fun and that everyone gets out in nature two times a day.